Spanish speaking client care representative in sunny greece...
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Provincia/sede central: Álava
Sector de actividad: Atención al cliente/Teleoperadoras
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Fecha de la oferta: 09-03-2019 País: España
Sector: Atención al cliente/Teleoperadoras
Número de puestos: 10
Puesto vacante: Spanish speaking client care representative in sunny greece!
Descripción de la oferta:
Earn top salary in Athens, Greece by using your Spanish language skills. Great weather and with outstanding historical background Greece welcomes Spanish speakers to one of the leading BPO company in the heart of the Athens city.
To troubleshoot through the use of open questions, support documents and system training.
To work effectively as part of a team, developing effective and supportive relationships with colleagues.
Answer to and record consumer enquiries/ questions raised through free phone lines & emails and chats for customers.
Maintain accurate data input of consumer enquiries, questions and feedback on the customer services database used by client.
To ensure client complaints are dealt with and logged in line with the hiring company’s complaints escalation policy.
To provide a high level of customer service to clients at all times.
The company provides relocation support to successful candidates including;
• Competitive salary
• Excellent relocation package (including flight ticket, taxi from the airport to the hotel, up to 2 weeks hotel accommodation)
• Production Bonus/Monthly
• On-site canteen
• Great Benefits & Discounts (health, language courses, etc.)
• Modern facilities and high technology devices and tools
• Casual dress code!
• Career Development Opportunities
• Family Program (summer camp for children, school stationary campaigns, etc.)
• Extra overtime pay
• In-House doctor and examination center
• Welcome event
• Production Bonus up to 200 Euro Per Month
• Employee Relations team to help new hires integrate in the Greek lifestyle and culture
• Employee Discount book with special employee offers and discounts
• Languages - must speak English, Spanish
• 1 year of customer care experience is a plus
Requisitos, Contrato y Salario
Estudios mínimos: Estudios secundarios
Experiencia mínima: 1 año
Imprescindible residir en: Provincia
Tipo de contrato: Indefinido
Duración del contrato: Indefinido
Jornada laboral: A tiempo completo
Salario: 15000 € netos/año